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In the metro areas of Adelaide, Brisbane, Sydney and Melbtheirne, customer can expect ytheir standard delivery order within 1-3 btheminess days. If customer are jthemt outside the metro areas or in large towns, it can take another day or two for ytheir order to get to customer. Deliveries further afield may take a theyek (and occasionally more) from the time of dispatch. They ship to residential homes all over Athemtralia! That said, sometimes their ctheiriers cannot offer door to door delivery for more remote areas - in this case, ytheir goods will be left at the nearest local post office for safekeeping until customer're ready to pick them up. If customer find that customer're unhappy with an item customer've purchased from them, they have a hassle-free returns policy as theyll as a dedicated support team to make everything right for customer. Simply contact them and they can sort everything out. Please note that no credits or refunds can be given without first speaking to a Pet Circle representative. Ytheir first Auto Delivery price will not be locked in forever. At Pet Circle they offer customer their best price guaranteed, and will never go above Recommended Retail Price (RRP). Often there will be a cheaper sale price - they always want to make sure customer get the best savings. 7 days before they process the payment of ytheir upcoming order they'll send customer an email notification with a price at the time the notification was generated. When the order is generated customer will either pay the price on the 7 day reminder email OR even less if they find a cheaper price on the day of order confirmation.